Association between workplace bullying and burnout, professional quality of life, and turnover intention among clinical nurses

Autoři: Yujeong Kim aff001;  Eunmi Lee aff002;  Haeyoung Lee aff003
Působiště autorů: College of Nursing, Kyungpook National University, Daegu, Republic of Korea aff001;  Department of Nursing, Hoseo University, Asan, Republic of Korea aff002;  College of Nursing, Chung-Ang University Red Cross, Seoul, Republic of Korea aff003
Vyšlo v časopise: PLoS ONE 14(12)
Kategorie: Research Article
doi: 10.1371/journal.pone.0226506


Workplace bullying experienced by clinical nurses is associated with burnout, a factor that threatens the quality of nursing care and patient safety. This study examined the association of workplace bullying with burnout, professional quality of life, and turnover intention among clinical nurses. A descriptive cross-sectional study was conducted using a structured questionnaire. Data were collected from 324 nurses and were analyzed using t-test, one-way analysis of variance, and multiple regression. Controlling for the general characteristics of the participants, workplace bullying had a significant association with emotional exhaustion (B = 0.29, p < 0.01) and depersonalization (B = 0.15, p < 0.01) among the subdomains of burnout, compassion fatigue among the components of professional quality of life (B = 0.15, p < 0.01), and turnover intention (B = 0.05, p < 0.01). Thus, preventing workplace bullying is important to reduce clinical nurses’ burnout and turnover. The role of nursing leadership is crucial to develop interventions that reduce workplace bullying and successfully create a professional, nurturing, and supportive work culture.

Klíčová slova:

Emotions – Employment – Jobs – Labor studies – Material fatigue – Nurses – Psychological stress – Quality of life


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Článek vyšel v časopise


2019 Číslo 12