Who is more susceptible to job stressors and resources? Sensory-processing sensitivity as a personal resource and vulnerability factor

Autoři: Tinne Vander Elst aff001;  Maarten Sercu aff001;  Anja Van den Broeck aff004;  Elke Van Hoof aff006;  Elfi Baillien aff004;  Lode Godderis aff001
Působiště autorů: Knowledge, Information and Research Center, IDEWE Group (an External Service for Prevention and Protection at work), Leuven, Belgium aff001;  Research Group Work, Organisational and Personnel Psychology, KU Leuven, Leuven, Belgium aff002;  Research Group of Work and Organizational Psychology, Vrije Universiteit Brussel, Brussels, Belgium aff003;  Research Centre for Work and Organisation Studies, KU Leuven, Brussels, Belgium aff004;  Optentia, North West University, Vanderbijlpark, South Africa aff005;  Departement Psychology (PSYCH), Faculty of Psychological and Educational Sciences, Vrije Universiteit Brussel, Brussels, Belgium aff006;  Department of Psychosocial Science, University of Bergen, Bergen, Norway aff007;  Environment and Health, KU Leuven, Leuven, Belgium aff008
Vyšlo v časopise: PLoS ONE 14(11)
Kategorie: Research Article
doi: 10.1371/journal.pone.0225103


This study aimed to investigate whether people scoring higher (compared to lower) on sensory-processing sensitivity respond differently to the work environment. Specifically, based on the literature on sensory-processing sensitivity and the Job Demands-Resources model, we predicted that the three components of sensory-processing sensitivity (i.e. ease of excitation, aesthetic sensitivity and low sensory threshold) amplify the relationship between job demands (i.e. workload and emotional demands) and emotional exhaustion as well as the relationship between job resources (i.e. task autonomy and social support) and helping behaviour. Survey data from 1019 Belgian employees were analysed using structural equation modelling analysis. The results showed that ease of excitation and low sensory threshold amplified the relationship between job demands and emotional exhaustion. Low sensory threshold also strengthened the job resources–helping behaviour relationship. This study offered first evidence on the greater susceptibility among highly sensitive persons to the work environment and demonstrated that the moderating role might differ for the three components of sensory-processing sensitivity. Additionally, it adds sensory-processing sensitivity to the Job Demands-Resources model and highlights the idea that personal factors may act both as a personal vulnerability factor and a personal resource, depending on the nature of the perceived work environment.

Klíčová slova:

Behavior – Emotions – Employment – Interpersonal relationships – Jobs – Pain sensation – Psychological stress – Sensory cues


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